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Sue Dewhurst - Programme Developer & Lead Trainer

Sue worked as a senior in-house internal communicator for thirteen years before setting up her consultancy business, the SD Group, in 2004. She specializes in personal and professional development for internal communicators and communication-related learning and development for project managers and leaders.

Sue is a regular writer and speaker on internal communication issues internationally and has worked in partnership with Melcrum for several years. She is a columnist for SCM, an editorial board member for The Hub and spent two years working with the Strategic Communication Research Forum as its associate director.

A trained coach and licensed career coach, Sue has a BA in Communication Studies, the CIPR Diploma in Public Relations and is currently studying for an MSc in Applied Positive Psychology.

Sally Hinder - UK/Europe

Sally is a communication specialist, trainer, facilitator and coach. She helps individuals and organizations achieve better results, by focusing on the effectiveness and impact of their communication.

Sally has worked in-house for Fidelity Investments and Brit Insurance in internal communication roles. Her experience also spans customer service, corporate social responsibility and public relations. Since setting up her own business in 2007, Sally has worked with many organizations delivering training in communication and management skills, offering coaching, delivering employee engagement consulting, facilitating various events and conducting communication audits.

Sally holds the Postgraduate Diploma in Internal Communication Management, a Diploma in Coaching Practice and spent six months learning about a range of humanistic approaches to counselling.

Jean Burke - UK/Europe

Jean runs her own research-based consultancy that helps organizations use communication to deliver improved business performance. She specializes in helping both leaders and communicators understand and measure the effectiveness of their communication efforts.

She held senior in-house communication and marketing roles in organizations such as GE, Hertz and Thomas Cook for 18 years before setting up her own business in 2007.

Jean has a Masters in International Marketing from University College Dublin, is a qualified coach and is currently studying for an MSc in Counselling and Psychotherapy. She is trained in GE WorkOut, Facilitation and the Change Acceleration Process (CAP). She is also on the judging panel for Melcrum's Strategic Communication Management (SCM) Awards.

Karen Smith - UK/Europe

Karen Smith is a consultant, coach and facilitator specializing in communication, leadership, learning and change. She has more than fifteen years' senior experience in large scale change across the private and public sectors.

Karen is experienced as a head of function and as a consultant, for companies including the BBC, HMRC, Nokia, and Microsoft, and as a tenured Lecturer in Applied Communication in her nativeAustralia. She has designed and co-facilitated group processes for up to 1,000 people, but works at all scales, also facilitating workshops, action learning circles, training, and coaching.

A trained coach with the Newfield Network, Karen also holds graduate qualifications in Journalism. For her MA in Somatic Studies she developed a learning method incorporating body-mind somatic skills with experiential and action learning.

Julie Baron - North America

For more than 20 years, Julie has been helping companies positively impact financial and operating results through communication. She has worked with leading organizations such as Abbott, Follett Higher Education Group, PepsiAmericas, HSBC and Walgreens. She has also held senior level communication positions with NEC and Motorola.

Julie has published and lectured on topics such as CEO communication, communication planning and global communication. She has a master's degree in communication from Northwestern University and is an active member of the International Association of Business Communicators.

Geri Rhoades - North America

Geri has been a leader in the communications industry for over 25 years. She has held numerous positions on both the corporate and consulting sides of the business and has built several communications organizations - including one of the first corporate change management departments in the country.

Geri has an MBA as well as a BA and MA in Communication. In addition, she has certifications in executive coaching, reengineering, and Myers-Briggs Type Indicator. She is the former CTO of the Council of Communication Management and the founder of Boston AIDS Africa; responsible for sending caregiver kits to those suffering from the effects of AIDS. She was named one of Boston's heroes for this work.

Geri is the author of The Warrior and the Little Girl: Create Power and Joy in your Work Life.

Terry McKenzie - North America

Terry is a graduate of the University of Minnesota and has 30 years of communication, business and management experience. She has spent time on both sides of the communicator's desk, having led the global internal communication function for a Fortune 500 company as well as run a lively communication consulting agency.

From 2003 through 2009, Terry led the global employee communication and communities organization at Sun Microsystems, a 38,000 employee high tech firm. Prior to joining Sun, Terry led Sheppard Associates, a communication consultancy, from 1998 to 2003. As president of the firm, she was responsible for annual revenue of $14 million per year, a team of 80 consultants, and management of over 50 clients. Terry led a variety of projects for clients including: 3M, State of Florida, Boeing, Sun Microsystems, AMD, BP, First Bank, PG&E, National Semiconductor and Kamehameha Schools/Bishop Estate.

Adrian Cropley - Asia Pacific

Formerly the Head of Internal Communications for major Telco in Australia, New Zealand and the Pacific Islands & Director on the  International Executive Board of the IABC; Adrian is a change communication expert and internal communication strategist running his  own consultancy, Cropley Communication. He has over 20 years experience in the communication field in both the private and public sectors. He has worked with a variety of Global clients developing change and employee communication strategies for companies like, Ernst & Young, Amcor, ANZ, NAB & Shell. He is a well respected thought leader, with articles in a number of publications and guest lecturing to PR & Communication students, he is  a key note speaker at conferences around the globe and has won a number of awards for his communication strategies.

Melissa Dark - Asia Pacific

Over her nineteen-year career in Communication, Melissa has worked in roles focusing on public and media relations to internal communication specialties like change management and organizational development. Her career history has covered small, medium and large businesses in government and the private sector.

In 2005 she opened Melissa Dark and Associates, a consultancy specializing in employee communication. She has managed organizational change projects, cultural change programs, developed complex employee communication strategies and coached leaders and line managers in communication skills.

Melissa has a BA in Management Communication and a Masters in Communication and is an Accredited Business Communicator (ABC). Melissa is a past President of IABC Victoria, served for two years on the IABC World Conference program committee and, in 2010-11, was the International Chair of the IABC Gold Quill Awards.

 

To find out more about the Black Belt Program in your region please call us on:
UK/Europe: +44 (0)20 7357 8888 | North America +1 202 393 8960 | Asia Pacific: +61 (0)2 9222 2810
Or email:blackbelt@melcrum.com

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